Your DVR/NVR uses the Linux-embedded OS, it should boot properly if it doesn’t encounter any hardware problem. However, all most DVRs/NVRs have been designed with fault detecting algorithm, if the recorder can not recognize the connected HDDs, it will keep rebooting.
Intending to check whether the reboot error has been caused by issues related to the HDD, you can disconnect HDD and boot recorder. If the recorder boots without HDD, then HDD is not recognizable or is not compatible.
Yet it’s unlikely the recorder can not recognize the HDD, you may try to re-connect the HDD and boot it again. Typically this will solve the problem. If the DVR/NVR still can not boot properly, please check the possibilities as below:
|ST500DM002||Seagate Barracuda 500GB 7200RPM 16MB SATA3|
|ST3500413AS||Seagate Barracuda 500GB 7200RPM 16MB SATA3|
|ST1000DM003||Seagate Barracuda 1TB 7200RPM 64MB Single Disc|
|ST2000DM001||Seagate Barracuda 2TB 7200RPM 64MB|
|ST3000DM001||Seagate Barracuda 3TB 7200RPM 64MB|
|ST33000651AS||Seagate Barracuda XT 3TB 7200RPM 64MB SATA3|
|ST4000DM000||Seagate Desktop HDD 4TB 5900RPM 64MB SATA3|
|ST500DM005||Samsung 500GB 720RPM 16M SATA3|
|DT01ACA300||Toshiba 3TB 7200RPM 64MB SATA3|
|WD5003ABYX||WD 500GB 7200RPM 64MB SATA2 RE4 Single Disc|
|WD10EZEX||WD 1TB 7200RPM 64MB SATA3 Blue HDD|
|WD2002FAEX||WD 2TB 7200RPM 64MB SATA3 Black HDD|
|WD4001FAEX||WD 4TB 7200RPM 64MB SATA3 Black HDD|
|WD30PURX||WD 3TB 7200RPM 64MB SATA3 Purple HDD|
|WD4001FYYG||WD 4TB 7200RPM 32MB SATA2 Enterprise HDD|
It should be noted that after went through strict test we listed these HDDs in the table, if your HDD doesn't appear in the list, it means the HDD model has not yet been tested by us, it doesn't necessarily mean it will not be compatible with the NVR. However, the NVR can't support 5400RPM HDDs e.g. WD Green HDD AADS can't support, its RPM is 5000.
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