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Hi3518C and Hi3518E IP Camera Operation Guide

Many IP cameras are based Hi3518C and Hi3518E. Hi3518C and Hi3518E are current popular chips from Hisilicon (a subsidiary of Huawei). Most of these security cameras share the similar interface or UI design. In this article, we intend to provide you a guide for the operation of Hi3518C and Hi3518E based network cameras. 

1# How to upgrade IP camera firmware?

Before upgrading the firmware, you may need to know the existing version of firmware in your network camera. To check the firmware version, you should access and login camera web interface.  Go to [DeviceCfg] > [Setting] > [Info] > [Version]

Check IP Camera Firmware Version
Check IP Camera Firmware Version

Ideally, you can get the latest firmware from your supplier. However, some suppliers may not be willing to provide you the latest firmware, since upgrading firmware involves risk that IP camera may stop working. Fortunately, now you can find the latest firmware from here: http://www.hkvstar.com/technology-news/china-ip-camera-configuration-firmware.html

2# Motion detection sends email with snapshot

The security camera supports motion detection sends email with snapshot.

Enable snapshot function

To enable this, go to [Setting] > [Record] > [Snapshot]

IP Camera Snapshot Setting
IP Camera Snapshot Setting

1. Channel can be selected, you can choose all.
2. Pre-record / Presnap is enabled as default.
3. Choose [Timing] in Capture mode.
4. Period option should choose [Detect], may uncheck [Regular] and [Alarm]

Set motion detection

Go to [Setting] > [Alarm] > [Video Motion]

IP Camera Motion Detection Setting
IP Camera Motion Detection Setting

1. Click [Setting] on both Region and Period to select motion detection area and time.
2. Check [Record Channel] and [Snapshot] means camera detects motion will start recording and capturing snapshot.
3. Check [Send Email], to receive motion detection email alert with snapshot.
Note: Email alert only contains pictures, can't attach video clips. 

Email / SMTP Setting

Set Email / SMTP setting, you should go to [Setting] > [System] > [NetService] > [Email]

IP Camera Email SMTP Setting
IP Camera Email SMTP Setting
Gmail SMTP Configuration:
  • SMTP Server: smtp.gmail.com
  • Port: 465
  • Need SSL: Yes / Check
  • Username: Your full Gmail email address
  • Password: Your gmail password
  • Sender: Your Gmail email address
  • Receiver: Your Gmail email address
  • Title: Your customized subject

Note: Receiver can be multiple email addresses (up to 5), each email address should be separated with ";" (Semi-colon). After fill the form, you can click "Mail Testing" to check if camera can establish connection.

3# Enable NTP

Network Time Protocol (NTP) is a networking protocol for clock synchronization between computer systems over packet-switched, variable-latency data networks. Enable NTP, the network camera can sync time with remote server.

Time Sync with Remote Server

Go to [Setting] > [System] > [NetService] > [NTP]

IP Camera NTP Setting
IP Camera NTP Setting

Check / enable NTP function, input an IP address in [Server IP]. In below picture, we use Microsoft Windows Time Server, the other options may keep default.

Sync Microsoft Windows Time Server
Sync Microsoft Windows Time Server

Sync with LAN computer

Fill your local computer's IP address (i.e. 192.168.1.104), then click "OK".

Sync with local computer
Sync with local computer

4# How to use FTP upload function?

FTP upload only works when use enabled motion detection.

1.1 Enable motion detection and FTP upload.

Go to [Setting] > [Alarm] > [Video Motion]

IP Camera Snapshot Setting
IP Camera Snapshot Setting

1.2 Enable snapshot function.

Go to [Setting] > [Record] > [Snapshot]

IP Camera Motion Detection Setting
IP Camera Motion Detection Setting

1.3 Enable FTP upload.

Go to [Setting] > [System] > [NetService] > [FTP]

IP Camera FTP Upload Setting
IP Camera FTP Upload Setting

1.4 FileZilla Server FTP Setting

Step 1: Install FileZilla Server software in your computer

Install FileZilla Server software
Install FileZilla Server software

Step 2: Create a FileZilla User

Connect FileZilla Server software
Connect FileZilla Server software
Connect FileZilla Server software
Connect FileZilla Server software

Step 3: Assign Folder & Permission to User

Assign Folder & Permission
Assign Folder & Permission
Choose a folder
Assign Folder & Permission
Assign Folder Permission

After setup the FTP server successfully, security camera can upload snapshot to remote server. You also can access this FTP account through FileZilla Client software or Internet Explorer.

1.5 Using FileZilla Client Software

Login through FileZilla Client

1.6 Login through Internet Explorer (or other browsers)

Type fpt://iipaddress  into Internet browser, then input username and password to access FTP account.

Login through Internet Explorer

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