Xmeye is abbreviation of Xiongmai eye, the default app designed for Android and iOS smartphone or tablet, supporting remotely video monitoring for network cameras, digital video recorders, network video recorder that originally developed by Xiongmai technology regardless your IPC/DVR/NVRs’ brand. Similar to other apps, the app has built-in peer to peer (p2p) protocol to establish connection between security camera/dvr/nvr and your app. This article we are pleased to compile a frequently asked question list which answers common questions and provides solution to help you get problem resolved when using the app.
Xmeye app only runs for Android and iOS smart devices. For desktop computers, you can download General VMS software, which support up to 64-channel video surveillance capability, it can support local IP cameras or add your Internet/remote network cameras and network video recorder by using CloudID. The general VMS software is compatible with your Windows 32/64 OS and Mac OS X. Please note Xmeye currently has no app for Windows 10 mobile smartphone.
If Xmeye app reminds forwarding mode, doesn’t support HD, it means app automatically switch resolution according to network speed. Ensuring your devices use the latest firmware.
In order to reset/retrieve your password, users should visit www.xmeye.net through computer browser, then click forget password to get your password back. If your account registered without using email or phone number, then you are not able to get password back, and have to register a new account.
Currently Xmeye only supports Chinese and English two language, it will switch the language according to language of your smartphone OS. It can’t support other language beside Chinese and English.
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